Mount Washington Alpine Resort

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Position: Asssistant Supervisor
Department: Rental/Repair
Status: Seasonal Winter FT
Posting Date: Sep-11-2021

Click links below to Apply Now!
        Copy and Paste Resume        
  Full Application Form        
     

JOB DESCRIPTION

Got a knack for mountain gear? Love to share your passion for the outdoors? Skilled at organizing and
leading an enthusiastic team?
At our Rossignol Experience Centre, we are proud to provide everything needed for a fun day on the
slopes: skis and snowboards, boots, poles, outerwear, plus safety accessories like helmets, wrist guards
and goggles. As the Assistant Supervisor, you will demonstrate your professionalism by guiding a team
of technicians to outfit our guests and provide them with memorable mountain experiences.
This role is generally full-time when the snow flies. In the summer, for the right candidate who knows a
thing or two about bikes, this role could transition to a similar position in our bike shop.

Required Experience & Qualifications:

  • Strong guest service skills
  • Approachable, dependable, and responsible team player
  • Knowledge of point-of-sale systems, alpine equipment maintenance and previous ski industry experience will be an asset.

Responsibilities:

As Assistant Supervisor, you will supervise daily operation of the Rossignol Experience Centre.

Duties include:

  • Train and supervise staff; monitor staff performance and ensure productivity; assist in maintaining day use lockers
  • Create and adjust team schedules to meet anticipated daily business volumes and targeted labour costs
  • Validate and approve staff timecards daily
  • Coordinate repair and maintenance of all rental equipment
  • Maintain inventory and flag items to restock
  • Maintain accurate rental logs
  • Ensure inventory is organized and assist in conducting daily, monthly and annual inventories
  • Ensure that all rental forms are completed accurately
  • Organize and coordinate pre-season and in-season ski binding inspections
  • Organize and coordinate all accident investigations
  • Assist in coordinating any warranty concerns and their expeditious resolution
  • Liaise with Snow School and sales staff for guest service
  • Ensure shop is always clean, organized, and equipment stored properly
  • Ensure all team members provide superior guest service
  • Ensure team follows all resort policies and procedures
  • Complete any other duties, and assist other departments as assigned.


Select Application Method
        Copy and Paste Resume        
  Full Application Form        
     

Optional application method, fill out application and leave it at the Alpine Lodge Administration Office with a resume, or e-mail your resume to jobs@mountwashington.ca. Thank you to all that apply, please note only applicants selected for an interview will be contacted.

If you have any questions, please email us.

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Mount Washington Alpine Resort