Mount Washington Alpine Resort

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Position: Systems Administrator
Department: Info Tech/Systems
Status: Full Time
Posting Date: Aug-13-2020

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        Copy and Paste Resume        
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JOB DESCRIPTION

Systems Administrator

Location: Mt. Washington Alpine Resort, 1 Strathcona Parkway, Mt. Washington, BC

Employment Type: Permanent, Salaried

Salary: $60,000/year

Reports To: IT Manager

Your Opportunity:

Overlooking the beautiful Comox Valley and Strait of Georgia, Mt. Washington Alpine Resort is about adventure! We are a boutique resort and operate many of the features of a small village. Our success relies on the effective operation of our technology platforms: from point-of-sale transactions, to telephony, to database management.

We have an exciting opportunity for a self-motivated, knowledgeable System Administrator. As an IT generalist, you are comfortable with a bit of "everything", from helping staff with their IT needs, all the way to administrating and contributing to the development of IT assets.

In this role you will have the opportunity to:

  • Apply your knowledge to a broad range of technologies
  • Learn and develop new skills and knowledge
  • Work with, and support, all employees at all levels of the business
  • Provide input and be a part of developing IT for the resort.

We offer great benefits! Season’s pass, group benefits, retail discounts and more. Please see our website for more information: https://hr.mountwashington.ca/

Responsibilities:

  • Install, provision, configure, test, administer, and support IT solutions
  • Respond to and resolve IT requests: troubleshoot, diagnose and resolve hardware, software, and network complications
  • Monitor the performance of the computer systems, networks and main IT facilities
  • Create and verify the integrity of systems and backup of data
  • Plan and undertake scheduled infrastructure maintenance upgrades
  • Other duties as instructed.

Required Experience & Qualifications:

  • A people-friendly personality with an understanding of IT principles and an ability to communicate technical concepts effectively to a varied audience
  • Proven experience with discretely managing confidential information
  • IT support experience, such as at a help desk, including troubleshooting networks, operating systems and various software
  • Programming, scripting, or report creation
  • Able to manage tight deadlines in a fast-paced (and at times, stressful) environment
  • Physically able to move and install hardware, climb stairs, and walk and drive to infrastructure and users
  • Experience with Siriusware, Mitel, ADP, or Netsuite would be especially valuable.

Candidates wishing to pursue employment with Mt. Washington Alpine Resort should exhibit the following traits and competencies:

  • Business Acumen: Able to understand the business implications of decisions and the ability to strive to improve organizational performance. Awareness of business issues, processes and outcomes as they impact the guest’s and the organization’s business needs.
  • Improving Operations: Has the ability and motivation to apply one’s knowledge and experience for improving upon current modes of operation within Mt. Washington Alpine Resort.
  • Empowerment: Able to share responsibility with individuals and groups so that they have a deep sense of commitment and ownership.
  • Change Management: Able to support a change initiative that has been mandated within the organization. Can provide the ongoing guidance and support that will maintain enthusiasm and commitment to the change process.
  • Communications: Openly communicates in an honest, persuasive and articulate manner.
  • People Skills: Treats people fairly, with dignity and integrity, to promote commitment and productivity. Develops others by providing a supportive growth environment and by coaching and mentoring. Demonstrates effective interpersonal skills and works cooperatively and effectively within and across organizational units to achieve common goals.
  • Relationships/Guest Focus: Seeks and builds internal/external relationships and collaborations. Brings excellence to internal or external guests by focusing efforts on discovering and meeting their needs.  Delivers and trains customer service as described in the Above and Beyond program.
  • Results Focus: Focuses efforts on achieving quality results consistent with the MWAR current and future business strategies.


Select Application Method
        Copy and Paste Resume        
  Full Application Form        
     

Optional application method, fill out application and leave it at the Alpine Lodge Administration Office with a resume, or e-mail your resume to jobs@mountwashington.ca. Thank you to all that apply, please note only applicants selected for an interview will be contacted.

If you have any questions, please email us.

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Mount Washington Alpine Resort