Mount Washington Alpine Resort

Job Posting Details

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Position: Human Resources Manager
Department: General Application
Status: Full Time
Posting Date: Sep-25-2019

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        Copy and Paste Resume        
  Full Application Form        


Mount Washington Alpine Resort is seeking a full time Human Resources Manager.  A full job description follows. Only those selected for an interview will be contacted.

Purpose of the position: 

The Human Resources Manager maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.

Essential functions:

  • Maintains the work structure by updating job requirements and job descriptions for all positions.
  • Maintains organization staff by establishing a recruiting, testing, and interviewing program; coaching managers and supervisors on candidate selection; conducting and analyzing exit interviews; recommending changes.
  • Establishes standards for employee orientation and training programs and assists in the delivery of programs to supervisors and managers.   Researches appropriate offsite training programs for managers.
  • Establishes a standard for employee performance evaluation.  Monitors appraisal of employee work results.  Trains managers to coach and discipline employees.
  • Maintains a compensation plan by conducting periodic wage surveys; scheduling and conducting job evaluations; recommending, planning, and implementing pay structure revisions.
  • Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.  Implements the maintenance of these records in ADP going forward.
  • Maintains employee benefits programs, directing the processing of benefit claims; designs and conducts educational programs on benefit programs in association with Booth Scott.  Works with the Payroll Administrator to bill employees for their benefits and assists in reconciliation of billings.
  • Leads and executes annual Employee Opinion Survey.
  • Prepares and leads monthly manager/supervisor training exercise.
  • Administers Employee Experience events and activities budget.
  • Works closely with and supports Risk & OH&S Manager with Return to Work & WCB claims.
  • Is an active member of the resort OH&S Committee.
  • Maintains and updates employee handbook.
  • Liaises with Payroll & Benefits coordinator to ensure timely and accurate information is received.
  • Is the back up to the Payroll Administrator for processing ADP payroll
  • Is accessible to all staff for consultation.  Hears and assists in resolving employee grievances; counseling employees and supervisors.
  • Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
  • Manage any existing staff housing options, and explore and develop new housing opportunities
  • Performs other duties as assigned.


  • Degree or diploma in Human Resource management, 3-5 years experience in a similar role
  • CHRP designation an asset
  • Strong interpersonal and listening skills
  • Excellent oral and written communication skills
  • Solid analytical skills
  • Strong knowledge of BC Employment Standards Act

Reports to:  Director of Finance and Administration

Managers and Supervisors wishing to pursue employment with Mount Washington Alpine Resort should exhibit the following traits and behavioral competencies:

  • Business Acumen: ability to understand the business implications of decisions and the ability to strive to improve organizational performance. Awareness of business issues, processes and outcomes as they impact the guest’s and the organization’s business needs.
  • Improving Operations: ability and motivation to apply one’s knowledge and past experience for improving upon current modes of operation within Mount Washington Alpine Resort.
  • Leadership: has the desire to lead others, including diverse teams. Sets direction and operates in keeping with an understanding of the industry, political climate, market dynamics and business priorities of the company.
  • Empowerment: ability to share responsibility with individuals and groups so that they have a deep sense of commitment and ownership.
  • Change Management: ability to support a change initiative that has been mandated within the organization. Can provide the ongoing guidance and support that will maintain enthusiasm and commitment to the change process.
  • Holding People Accountable: can set high standards of performance and holds team members, outside contractors, industry agencies, etc., accountable for results and actions.
  • Communications: Openly communicates in an honest, persuasive and articulate manner.
  • People Skills: Treats people fairly, with dignity and integrity, to promote commitment and productivity. Develops others by providing a supportive growth environment and by coaching and mentoring. Demonstrates effective interpersonal skills and works cooperatively and effectively within and across organizational units to achieve common goals.
  • Relationships/Guest Focus: Seeks and builds internal/external relationships and collaborations. Brings excellence to internal or external guests by focusing efforts on discovering and meeting their needs.  Delivers and trains customer service as described in the Above and Beyond program.
  • Results Focus: Focuses efforts on achieving quality results consistent with the MWAR current and future business strategies.

Select Application Method
        Copy and Paste Resume        
  Full Application Form        

Optional application method, fill out application and leave it at the Alpine Lodge Administration Office with a resume, or e-mail your resume to Thank you to all that apply, please note only applicants selected for an interview will be contacted.

If you have any questions, please email us.

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Mount Washington Alpine Resort