Mount Washington Alpine Resort

Job Posting Details

<< Return to Opportunities Listing

Job Details DOWNLOAD PDF
Position: Raven Rental Technician
Department: Nordic Operations
Status: Seasonal Winter FT
Posting Date: Oct-16-2019

Click links below to Apply Now!
        Copy and Paste Resume        
  Full Application Form        
     

JOB DESCRIPTION

* Full & Part-Time positions available

Primary Objectives:

The Raven Rental Technician is the first point of contact between Nordic Rentals, Lessons, Tours and the guest. Duties include setting up and maintaining the rental gear, waxing and repairing rental and guest equipment as well as providing guests with resort information. Rental Techs must be efficient, highly organized, and demonstrate excellent communication skills as well as quickly develop an in-depth knowledge of the resort and its products.

Responsibilities:

 Specific:

Complete daily tasks such as filing, cleaning, general maintenance, etc. 

·         Ensure all rental equipment is properly stored according to size and sport.

·         Notify the Lead Hand, Supervisor or Manager of any notable damage or missing equipment.

·         Properly wax and repair skis, adjust bikes and clean rental equipment as and when needed.

·         Proper use of radios as well as answering phones and emails in a polite and efficient manner.

·         Up-sell products by informing guests of Nordic merchandise and lesson/tour products as well as other services available.

·         General knowledge of the resort (i.e. Biathlon Range, Tube Park, Alpine area, etc).

·         Must be available to work in other areas of the resort including outdoors.

·         Ensure the safety and security of the Raven Lodge by adhering to set safety rules and regulations.

General:
This is a basic outline of day-to-day responsibilities. Adjustments will be made if necessary to reflect the needs and expectations of the Mt. Washington Alpine Resort management team:

  • Be the ‘face’ of Raven Rentals and the first point of contact for guests.
  • Develop a comprehensive knowledge of in-house departments and products.
  • Be prepared to switch location at no notice depending on guest volume.
  • Be aware of program numbers and communicate staffing needs to the Supervisors when necessary.

expectations:

  • The Rental Techs must adhere to the policies and procedures of Mount Washington Alpine Resort at all times.
  • Be quick to learn and self-motivate as well as possess the ability to multi task in a very fast-paced environment.
  • Must be a team player and able to work without supervision.
  • Strong guest service skills is a requirement.
  • Ability to up-sell products is a huge asset. 
  • Must be able to sit and stand for the duration of a shift.
  • This position requires grasping, writing, standing, sitting, repetitive motions, lifting, listening as well as hearing ability, and visual acuity.
  • Perform additional duties such as assisting in the Retail, Outdoor Operations and Cafe areas as required.


Select Application Method
        Copy and Paste Resume        
  Full Application Form        
     

Optional application method, fill out application and leave it at the Alpine Lodge Administration Office with a resume, or e-mail your resume to jobs@mountwashington.ca. Thank you to all that apply, please note only applicants selected for an interview will be contacted.

If you have any questions, please email us.

<< Return to Opportunities List.

Mount Washington Alpine Resort