Mount Washington Alpine Resort

Job Posting Details

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Position: Lessons Reservation Agent - Full Time
Department: Rossignol Experience Centre
Status: Seasonal Winter FT
Posting Date: Nov-14-2019

Click links below to Apply Now!
        Copy and Paste Resume        
  Full Application Form        


POSITION: Lesson Reservations Agent


REPORTS TO: Snow School Manager / Assistant Snow School Manager / Sales and Admin Coordinator



LOCATION: Alpine Rossignol Experience Centre (REC)


Job Description:


Be part of a great team providing top quality guest services. The Lessons Reservations Agent will interact with guests primarily via email and by phone, also occasionally in person. You will assist with guests’ needs by:


  • Answering incoming calls from guests
  • Answering general snow school inquiries
  • Promptly responding to emails, phone messages and other inquiries
  • Operating the point-of-sale system (Siriusware) to process the sale of lift tickets, Snow School lessons and equipment rentals
  • Processing bookings for lessons
  • Understanding products in the Winter Recreation Guide and having general knowledge of the resort (i.e. Tube Park, lifts, restaurants, Nordic area, etc.)
  • Keeping up to date on products and lesson availability
  • Accurately performing daily cash-out procedures
  • Ensuring the safety and security of the Rossignol Experience Centre by adhering to safety rules and regulations
  • Liaising with managers and Snow School supervisors to ensure smooth operations
  • Any other tasks as required within the Snow School/Sales Department


This position potentially requires grasping, typing, writing, standing, sitting, repetitive motions, lifting, listening as well as hearing ability, and visual acuity.


The ideal candidate will be:

  • Helpful
  • Efficient
  • Patient
  • A fast learner
  • An excellent communicator (English language)
  • Friendly
  • Numerate
  • Computer literate
  • Enthusiastic
  • Well organized
  • Respectful


We offer great benefits! Please see our website for details:




  • Full time availability. Schedule flexibility will be an asset.
  • Early morning and early evening shifts will be available.
  • You must adhere to the policies and procedures of Mount Washington Alpine Resort.


Select Application Method
        Copy and Paste Resume        
  Full Application Form        

Optional application method, fill out application and leave it at the Alpine Lodge Administration Office with a resume, or e-mail your resume to Thank you to all that apply, please note only applicants selected for an interview will be contacted.

If you have any questions, please email us.

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Mount Washington Alpine Resort