Job Posting Details

Barista servers take orders from guests, create specialty coffees and pastries, ensure guest's satisfaction, handle payments as well as handle guest complaints/concerns. Barista server's duties often overlap with hostess and food and beverage cashiers duties. These front line staff typically create the first impression a guest may have at any given location/resort, and therefore require excellent communication skills. A positive outlook and general knowledge of their surroundings are required.

Responsibilities:

• Take and relay food and beverage orders
• Create specialty coffees and pastries
• Serve food and beverages to guests
• Ensure guest satisfaction
• Handle complaints/concern of the guests
• Provide food and beverage product knowledge
• Use proper serving techniques
• Handle payments form guests
• Cash out and reconcile cash with totals

Knowledge, Skills, and Abilities:

• Previous experience an asset
• Serving It Right
• Excellent communication skills required
• Professional appearance and attitude
• Excellent customer service skills
• Cash handling experience an asset
• Time management skills
• Knowledge of health and safety regulations is required
• Food and beverage product knowledge
• FOODSAFE an asset
• Micros/transelect experience an asset
• Workplace Hazardous Materials Information System (WHIMS) an asset

Possible Career Path

• Hostess
• Food and Beverage Server
• Bartender
• Floor Supervisor
• Manager
• Owner/Operator